SVP & Chief Customer Success Officer
Fluence
Vienna, Virginia
As SVP & Chief Customer Success Officer, John is responsible for driving customer satisfaction and long-term value focusing on end-to-end project execution. Prior to this role, John acted as president of Americas where he was responsible for go-to-market implementation and honing customer-centric solutions for customers in the region. In addition, John previously acted as chief operating officer where he directed the Fluence teams that create and deliver storage solutions and services to leading customers around the world.
John was a cofounder of AES Energy Storage in 2007, a recognized market leader, and led AES' team in pioneering nearly 500 MW of utility-scale applications of battery-based energy storage projects in the U.S., Chile, the Netherlands, Northern Ireland, the Philippines, and the Dominican Republic.
Accomplishments include the deployment of the world’s largest grid connected lithium ion battery (five times), the first power purchase agreement for energy storage at the 100MW Alamitos Power Center, and the first multi-megawatt scale storage systems approved in six countries.
John is a regular industry speaker on energy storage, innovation, and leadership and is often quoted on these topics in mainstream and industry journals. Prior to energy storage, John worked at AES in retail power and fiber telecommunications, and as a consultant and market analyst to the telecommunications industry.
Scaling American Energy Manufacturing in a High-Growth Market
Tuesday, June 2, 2026
10:45 AM - 11:30 AM CT